There is a sign hanging up on a stall in the mens room that states "Temporarily Out of Order -- Our Staff is Working Hard to Correct the Situation."
An "Out of Order" sign is helpful, as it alerts that not only is there a problem, but that someone (whoever hung up the sign) is aware of it.
The second part -- about our staff working hard to correct the situation -- why is that necessary? Moreover, is it true? The problem is that the toilet stopped flushing yesterday. I don't see anyone working hard to fix it.
Likewise, a few weeks ago, one of the escalators downstairs stopped working. A similarly worded sign was posted -- that our staff is working hard. Really? That escalator was down for over a week before I saw any evidence of anyone working on it.
Granted, someone may be working somewhere, ordering a part, waiting for its arrival, and then they will direct someone to promptly fix the problem. I realize that won't be evident upon seeing the sign. But the sign isn't specific either. Working hard doing what to correct the situation? Not that I want progress reports, but it should go without saying that they are working hard to correct the situation. Unless they have a history of not doing so, and now need to reassure us. In which case, get on the stick and fix the problem.
Again, the "out of order" part of the sign is helpful. The rest of it is unncessary BS.