Why I Didn't Get the New Rush Album Today Even though I Ordered It in March
When my CD didn't arrive today, I called Musictoday's toll free number 877-687-4277 -- Turns out I overlooked the fine print that if you order the CD and the DVD in the same order, you don't get any of it till the DVD release date.... May 15.
So I said fine. Take the CD off the order. They refused. Said the order is locked in and can't be changed. I asked to speak with a manager. After waiting 5 minutes for one, I get this rude bastard who won't tell me his name. He refused to change my order, and when I told him to cancel my order altogether he refused again. Said it was my fault for not reading the terms, and it was too bad. I told him that if he wouldn't fix it, I would dispute the charge with my credit card. He told me to go ahead, but since I failed to read the terms, I'll lose, and then he hung up on me.
I'll never preorder anything with Musictoday again. What a bunch of crap. $15.99 for a CD with expedited shipping (that I paid extra for) so I can get it on May 15 when the DVD gets released?
Hey, whatev. I can wait two more weeks. I refuse to go to even Circuit City and pay even the $9.99 sale price for it again. I overlooked the fine print, yes, but if they won't take it off, and if they have to be rude about it, then fuck 'em. And fuck the band's management for even affilliating with this Fly By Night (pun intended) company -- I did the preorder through the band's own website!
I downloaded it two weeks ago anyway, so I can wait two weeks for the real thing. So while I got it two weeks early, I'll be getting it two weeks late. Even tho I paid for it on March 27.